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| ABOUT FRONTLINETICKETS, INC. |
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FrontLine Tickets, inc, established in 1992, is a Corporate Hospitality Company specializing in catering to our customer’s needs for large national and international events (i.e. the Super Bowl and the Olympics). FrontLineTickets provides its clients with a wide ranging array of packages which include tickets and hospitality to all major events.
These packages are perfect tools for "wowing" existing, new and perspective clients or as incentives for top performers. Since FrontLineTickets specially designs custom packages to fit your needs and budget, you benefit by being in control of your budget while maximizing marketing and entertainment dollars!
At FrontLineTickets, we believe that our customer should be in the best seats in the house, and so we put forth an enormous amount of time, money and energy into making our customers happy. We accomplish that goal by providing our customers with premium packages that include tickets to the big events as well as lodging, hospitality, travel and transportation to and from the event.
We are committed to executing even the smallest details of planning, affording you and your guests the ultimate level of enjoyment.
"We get you where you want to be!"
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Our company is dedicated to covering all your needs any time any where. Our focus is on our clients and we pledge to always be available 24 hrs a day 7 days a week. We will have a ticket associate covering our phone lines so that you will never be left out in the cold. Our professionalism, and our dedication will guarantee that you and your company will always be in the front of the line.
Customer service numbers:
Toll Free Nation-wide:
1-877-NASCAR-0
1-877-627-2270
Local: 770-932-9777
E-mail:
FrontLineTickets@aol.com
Web address:
www.FrontLineTickets.com
If you have a request for any ticket which you can not directly purchase online, we can guarantee any reasonable request for tickets you wish to secure. Make FrontLineTickets.com your number one ticket shop on the internet, and link to us!
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| Mailing Address: |
East Coast
FrontLine Tickets inc.
5875 Valine Way
Sugar Hill, GA 30518
West Coast
FrontLine Tickets inc.
2307 Fenton Parkway #107-32
San Deigo, CA 92108
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Our goal at FrontLineTickets is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to live events as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process from FrontLineTickets.
If you have any questions about the information below, please contact us at (770) 932-9777.
ALL CONFIRMED AND COMPLETE TICKET ORDERS ARE 100% GUARANTEED
FrontLineTickets will make every effort to fill your ticket order ASAP. However, due to each venues' varying ticket release policies, FrontLineTickets reserves the right to fill your order up to the week of the event. FrontLineTickets reserves the right to upgrade or downgrade seating at no additional cost to the client. (note: client will be notified prior to seats being downgraded).
Payment Methods.
FrontLineTickets accepts several methods of payment to accommodate your needs, including: American Express, MasterCard, Visa, and Discover.
*All prices are in U.S. funds.*
REQUIRED FOR ALL ORDERS: A SIGNED COPY OF THE COMPLETED ORDER FORM MUST BE FAXED TO FRONTLINETICKETS AT THE NUMBER SPECIFIED ABOVE ALONG WITH A COPY OF THE CARDHOLDER'S DRIVERS LICENSE AND THE CREDIT CARD.
Pricing and Availability.
FrontLineTickets, inc. of Georgia is a private ticket agency not affiliated with Ticket Master, or any other box office venue. The price on the ticket may not be the sale price. The sale price may include a substantial service charge which reflects the cost of obtaining and delivering the tickets. All sales are made by FrontLineTickets, Inc. of Georgia. The order will be placed and the consideration will be paid in the State of Georgia and shall be governed by the laws of the State of Georgia.
Tickets are bought and sold on an open market prices are subject to change at any time.
Convenience and Handling Charges.
Tickets purchased from FrontLineTickets may be subject to a 7% per ticket, non-refundable handling charge.
Cancelled Events.
If an event is cancelled for any reason other than an act of God (rained out, earthquake, flood, etc.), strike, or lockout we will provide a full refund for the amount that you paid for the tickets. Any shipping charges are not refundable.
If an event is postponed the tickets will be honored for the new date of the show. New tickets will not need to be issued. If you can not make the new date we will accept the tickets back from you on a consignment basis only. You would receive 100% of the amount that we sell them for up to the price that you paid.
In case of a rainout or strike for an outdoor event, no refunds will be made.
FrontLineTickets is acting only as a ticket broker or agent to facilitate the availability, sale and delivery of the admission tickets to the event, and is not a promoter or manager of the event, and therefore, assumes no responsibility or liability for the staging of the event.
Refunds and Exchanges.
FrontLineTickets is not responsible for lost, stolen, or damaged tickets. Tickets can only be returned on a consignment basis where you would get 100% of the amount that we resell them for, up to the amount that you paid for them.
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. LOST OR STOLEN TICKETS WILL NOT BE REPLACED. IF AN EVEN IS RESCHEDULED, TICKETS PURCHASED ARE VALID FOR THE RESCHEDULED EVENT DATE.
Shipping Policies and Will Call.
FrontLineTickets requires a signature on all deliveries.
Therefore all deliveries are made using an express courier service
We do not allow any reroutes on the package. The courier must deliver it to the address on the package. They can not deliver it to any other address. If you have any specific delivery requirements please make those arrangements when you place the order.
Tickets are normally sent to your credit card billing address.
The Billing Address will be verified with your credit card company so you must use the exact address that your statements are sent.
Should you require that the order be shipped to an alternate address we will require faxed authorization from you. This includes a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used. This is done to protect both of us against fraudulent use.
The tickets will be delivered using the best method. If possible we will inform you of the courier and when to expect delivery when the order is confirmed.
If you have selected delivery through Federal Express, please allow at least 3 days after your order is made to receive your tickets.
If you have not received your tickets within 48 hours of the event, please contact us at (770) 932-9777.
Federal Express Delivery Schedule and Pricing
All delivery times are subject to availability in your delivery area.
Any other special delivery requirements can be quoted as requested
Continental United States:
Standard 2 day delivery$10
Standard Overnight delivery$15
Priority Overnight delivery$25
Saturday Delivery$30
Hawaii and Alaska:
Economy (2-3 Day) $20
Overnight$30
Will Call Pickup
You will need to present a drivers license/picture identification.
New York Residents
New York State statues currently prohibit us from selling tickets for events taking place in New York state to New York residents.
We can not sell tickets for events that take place in the state of New York if you have a credit card billing address or a shipping address that is located in the state of New York.
If the event takes place within the state of New York, we can only sell the tickets to people that live outside of the state of New York. Should you disagree with these laws please contact your State Representative and voice your opinion.
New Jersey Residents
New Jersey State statues currently prohibit us from selling tickets for events taking place in New Jersey state to New Jersey residents.
We can not sell tickets for events that take place in the state of New Jersey if you have a credit card billing address or a shipping address that is located in the state of New Jersey.
If the event takes place within the state of New Jersey, we can only sell the tickets to people that live outside of the state of New Jersey. Should you disagree with these laws please contact your State Representative and voice your opinion.
North Carolina Residents
North Carolina State Law currently prohibits us from selling tickets for events taking place in North Carolina as tickets only.
All tickets sold for events in North Carolina are sold as "package" items. Tickets are not sold as tickets only. Packages may include, but are not limited to nor guaranteed to contain, a brunch, transportation, hospitality, tailgate party, FrontLineTickets VIP Membership, etc. All ticket sales for North Carolina events will be package sales ONLY.
Should you disagree with these laws please contact your State Representative and voice your opinion.
Online Ticket Ordering Policy
For your security and to protect you against unauthorized use of your credit card, we require your signature to confirm both your order and that you are an authorized user of the credit card that was used to place the on-line order. This is the process:
- A representative will call you to confirm your order by phone.
- Your representative will fax or e-mail you our authorization form.
- You will sign and fax back to us the authorization along with a front and back copy of your credit card and drivers license, or other picture ID. The purpose of this is so that we can compare the signatures on the back of the credit card with the picture ID and the fax so that we know your card is not stolen, and that you are the authorized user of the card.
- Our fax number is (770) 932-9757.
- All orders are guaranteed per our authorization form.
- We do reserve the right to replace exact seats with comparable seating.
If you have any questions about this ordering procedure, please call us at: 770-932-9777 from 9am to 6:30pm EST, Monday through Saturday
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