Questions & Answers Who is FrontLine Tickets? FrontLine Tickets is an Atlanta-based ticket brokerage firm. We provide premium seats to high-profile sporting events, concerts, and theatre productions worldwide. Our mission is "Keeping you and your company in front of the line" by providing them with the best event experience possible. Offering easy, reliable access to the most sought-after events in the world. What does FrontLine Tickets do? As a ticket broker, we make it possible for people to see the events they really want to attend, without the hassles. We provide more than just tickets - FrontLine supplies an event experience that is unparalleled in our industry. We offer premium tickets to major entertainment events around the World, and retail these tickets to individuals, corporations and groups - anyone who wants great seats. We offer single and group tickets, ticket packages with travel arrangements, tickets to exclusive parties, and custom ticket services. Our tickets are available for purchase by calling our toll free number 1-877-NASCAR-0 or 770-932-9777, and online at www.FrontLineTickets.com. How do you get such great seats to sold-out events? FrontLine Tickets has more than a decade of contacts and experience in finding seats to the most sought-after events in the country. We have solidified partnerships and developed extensive networks for sourcing tickets to events nationally and internationally. Through these sources, we can offer our customers the best selection of tickets to virtually any event they might want to attend - from rock concerts and the Super Bowl to the Olympics, NASCAR and the theatre. What does it mean to be a licensed ticket broker? Simply put, licensed ticket brokers are a safer way to purchase tickets. To be licensed, brokers must apply to state government, agreeing to certain conditions and regulations. States instituted licensing laws because they recognized the demand for the service provided by ticket brokers. States also saw the need for consumer protection from fraud. Licensing has helped to regulate the industry and protect consumers, but the broader result is that brokered ticket sales is now recognized as an authentic business. What assurance does licensing give customers? Purchasing tickets from a licensed broker offers several safeguards for the consumer. FrontLine Tickets has been licensed since it was instated, so I will use our company as an example. First, we accept credit cards. This practice provides a reliable record of the transaction and extra protection for the purchaser. Second, exact locations for all of our tickets can be found on detailed venue maps available on our Web site, so customers know exactly what they are buying. Third, FrontLine Tickets, like all licensed brokers, is required by law to guarantee their tickets. We offer refunds up to 300 percent of the ticket sales price. This means licensed brokers have a real incentive to eschew fraudulent sales. How vulnerable are consumers to scams like counterfeit tickets? Counterfeit tickets to large events is a very real problem. Even with the advent of holographic images and better ticket-manufacturing technology, we still see counterfeit tickets being bought and sold. It takes an expert to be able to identify counterfeit tickets, so the vulnerability is very real. What are the advantages of buying tickets from FrontLine Tickets vs. another ticket broker? Our tag line really sums up our service philosophy - We get you where you want to be. Because these events can create life-long memories - taking your children to "The Lion King" or surprising a friend with tickets to a championship game - we take into consideration the unique characteristics of each venue, including sight lines, sound quality and location of seats within a row, to produce the best overall experience. We have been in this business for a long time, and have built up an extensive list of contacts, so we can consistently secure the "best seat in the house", which may or may not be in the front row, depending on the venue. What opportunities do you see for FrontLine Tickets in the future? FrontLine Tickets has come a long way from where it started in 1994. In a relatively short time, we have grown from a one-man operation into a respectable, mid-sized company. Looking ahead, I think we are in a great position to spark more explosive growth, building a nationwide company known for customer service and integrity.